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Tag Archives: Service
American flagged or American controlled ships to move military cargo globally?
An article in the New York Times (November 19, 2012) describes decision by the US military to use US flagged ships to move military cargo, thus providing billions in fees for US ships. But 82% of the ships are controlled … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged Cost, military, Risk, Service, ships, Supply Chain, transport
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Will shifting designs from ODMs to OEMs improve PC industry competitiveness ?
An article in the Wall Street Journal (November 16,2012) describes slumping PC demand and a decision by OEMs such as HP and Acer to assume control of their product design details. In the past, ODMs (Original Design manufacturers) such as … Continue reading
Same day delivery by the US Postal service and impact
An article in the Associated Press (November 23, 2012) describes a plan by the US Postal service to offer same day delivery – with items picked up from retailers and dropped off to customers in the same metropolitan area the … Continue reading
The Mad Max Economy and supply chains
An article in the New York Times (November 11,2012) describes the Mad Max Economy that focuses on the impact of bad events such as Hurricane Sandy – when generators,kerosene heaters, radios, batteries, candles and industrial fans see demands soar. But … Continue reading
Gas shortages in New York following hurricane Sandy and reasons
An article in the New York Times (November 10,2012) describes the continued shortages of gas in New York. Should the solution be left to the free market (i.e., let prices rise), or should the government step in with odd even … Continue reading
Can omni channel marketing help brick and mortar retailers compete this Christmas ?
An article in Bloombergbusinessweek (November 5,2012) describes a decision by Target, Macy’s and Nordstrom to match online prices to compete gainst Amazon, Gilt and Ebay. Offering same day delivery from store inventory, choosing unique items only made for specific retailers … Continue reading
Posted in Ecommerce, Operations Management, Service Operations, Supply Chain Issues
Tagged Consumers, Cost, Ecommerce, Efficiency, Infrastructure, Inventory, Retail, Service, Suppliers, Supply Chain
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Drug shortages and Medicare role
An article in Bloombergbusinessweek (October 29,2012) describes reasons for shortages of drugs to treat meningitis. While the branded version of the product made by Pfizer continues to be available, generic producers shut down production for several months. The associated shortage … Continue reading
Posted in Operations Management, Service Operations, Supply Chain Issues
Tagged Consumers, Cost, disruption, Legal, manufacturing, Margins, phramceutical, Service, Suppliers
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Same day delivery offered by Google in San Francisco
An article in the New York Times (October 26,2012) describes same day delivery offered by Google in San Francisco. The company coordinates with retailers to deliver products ordered following Google searches. Linking the search with purchase and physical delivery closes … Continue reading
A novel solution to get pregnant women in Ghana, ready to deliver, to a hospital faster
An article in the New York Times (October 30, 2012) describes the benefit on women and children’s health if the mother delivers in a hospital. But getting the mother, who cannot afford to pay for a cab, to the closest … Continue reading
Hospital payments linked to patient satisfaction scores a good idea ?
An article in the Wall Street Journal (October 15,2012) describes a plan to hold back $1 billion in reimbursements that will be distributed based on patient satifaction survey scores. The scores measure whether patients were treated with courtesy, whether they … Continue reading
Posted in Operations Management, Service Operations, Supply Chain Issues
Tagged Consumers, Cost, hospitals, reimbursements, satisfaction, Service
1 Comment
Global Supply Chain Musings 