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Monthly Archives: December 2010
Zazzle.com and Mass Customization
A recent Financial Times article (page 14, Dec 8,2010) describes Zazzle.com – an ecommerce company that offers mass customization of products produced on demand. The company creates digital versions of products that customers use to order the physical products. The … Continue reading
Reducing Material usage to compensate for rising commodity prices
An article in the Financial Times (Page 11, Dec8,2010) discusses the impact of commodity price increases – prices of cotton, copper, agricultural inputs. It summarizes several options – forward buying of commodities, reducing costs by changing formulations, changing processes, substituting … Continue reading
Outsourcing Accounting to Sri Lanka
A recent New York Times article (http://www.nytimes.com/2010/11/30/business/global/30lanka.html) describes the growing outsourcing of accounting services to companies in Sri Lanka. The country has a large number (over 10,000) certified accountants with over 30,000 now enrolled. Given the high literacy rate, and … Continue reading
Posted in Global Contexts, Service Operations
Tagged Global, Outsourcing, Service, Sri Lanka, Supply Chain
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Using phone credits to pay
Nicholas Kristof in an Op-Ed piece in the New York Times (http://www.nytimes.com/2010/12/05/opinion/05kristof.html?src=un&feedurl=http%3A%2F%2Fjson8.nytimes.com%2Fpages%2Fopinion%2Findex.jsonp) writes about a program by Mercy Corps in Haiti. This NGO will transfer money to people’s phone accounts – the money, in the form of phone talk time, … Continue reading
Posted in Global Contexts, Service Operations
Tagged Ecommerce, Global, Low Margins, Phone credits, Poor, Survival
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