Category Archives: technology

GE’s program to speed up US Imports through US ports

An article in the Wall Street Journal (March 6, 2018) titled ” GE Units Expands program to speed up U.S. imports through supply chains”, describes GE Transportation’s work with the port of Long Beach in California to speed up imports … Continue reading

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Should Kohl’s sell Whole Foods products in it’s stores?

An article in Business Insider (March 2, 2018 http://www.businessinsider.com/kohls-could-help-whole-foods-reach-millions-of-new-customers-2018-3) suggests that an alliance between Kohl’s and Whole Foods may provide a winning combination. Last year, Kohl’s started accepting return products for Amazon. Kohl’s has a network of 1,110 stores in … Continue reading

Posted in Capacity, Collaboration, competitiveness, consumer, Cost, delivery, Ecommerce, retailers, Supply Chain Issues, technology | Tagged , , | Leave a comment

MicroHospitals and fast service by St Vincent in Indiana

An article in IndyStar (https://www.indystar.com/) describes a micro-hospital by St Vincent in Noblesville, Indiana. These micro-hospitals are around 60,000 sq ft, cost $12 million, have seven emergency rooms including one for trauma, four in patient rooms and eight overnight beds. … Continue reading

Posted in Capacity, congestion, consumer, emb2019, hospital, imm2018, logistics, Service Operations, technology, Uncategorized | Tagged , , , , , | 38 Comments

Nintendo and Apple battle for components provided by supplier

An article in the Wall Street Journal (May 30, 2017) titled “Nintendo battles Apple for parts as Switch demand rises”, describes supplier parts NAND flash memory chips, liquid crystal displays and tiny motors used by both companies in their products. … Continue reading

Posted in Capacity, competitiveness, Cost, flash memory, manufacturer, Supply Chain Issues, technology | Tagged , , , | 1 Comment

Shoe Manufacturing moving from China to Ethiopia as costs increase

An article in the New York Times (June 1, 2017) titled “Chinese maker of Ivanka’s Shoes Looks for Cheaper labor”, describes the Chinese shoe manufacturer, Huajian International, moving some of their production from China to Ethiopia in response to decreased … Continue reading

Posted in Africa, Capacity, China, consumer, Cost, delivery, Global Contexts, logistics, Made in USA, shoes, supplier, Supply Chain Issues, technology, Uncategorized | Tagged , , , , , | Leave a comment

Reducing Emergency Room queue time using telemedicine

An article in the Wall Street Journal (March 27, 2017) titled “Can Tech Speed up Emergency Room Care?” describes the increased use of remote care by emergency room doctors at New-York Presbyterian/Weill Cornell Medicine. ┬áThe Express care program offers emergency … Continue reading

Posted in Capacity, consumer, Cost, productivity, queue, technology, Uncategorized | Tagged , , , | Leave a comment

Smartphone ordering and long lines at Starbucks

An article in CNN Money (http://money.cnn.com/2017/01/27/investing/starbucks-long-lines-mobile-ordering-earnings/index.html) describes customer adoption of the Starbucks app to order and pay, but the consequent long wait to get their drinks. ┬áThe company expects over 30% of the orders at stores to move to mobile … Continue reading

Posted in Capacity, Ecommerce, fairness, Operations Management, ordering, queue, Service Operations, Starbucks, technology, Uncategorized | Leave a comment