Tag Archives: hospitals

The logistics of organ transplants – supply but inefficient distribution

Posted on December 6, 2019 by aviyer2010

An essay in the Wall Street Journal by David Weill titled ‘Supply Isn’t the problem with Organ Transplants” (December 6, 2019), describes the increased supply of organs in the US but an inefficient distribution of the organs to patients who … Continue reading →

Posted in Coordination, delivery, hospital, logistics, Service Operations, Supply Chain Issues, transport | Tagged Coordination, demand, hospitals, logistics, mgmt5612021, organs, patients, supply | 55 Comments

Reducing Emergency Room queue time using telemedicine

Posted on March 27, 2017 by aviyer2010

An article in the Wall Street Journal (March 27, 2017) titled “Can Tech Speed up Emergency Room Care?” describes the increased use of remote care by emergency room doctors at New-York Presbyterian/Weill Cornell Medicine. The Express care program offers emergency … Continue reading →

Posted in Capacity, consumer, Cost, productivity, queue, technology, Uncategorized | Tagged choice, emb2020, hospitals, queue, technology | 28 Comments

Will rethinking operations improve hospital outcomes?

Posted on February 14, 2016 by aviyer2010

An article in the New York Times (February 2, 2016) titled “Hospitals Focus on Doing No Harm”, describes the dramatic impact of operational changes on outcomes, with an eye to reducing the 75,000 preventable deaths nationwide. Orlando Health reports reducing … Continue reading →

Posted in Collaboration, consumer, Cost, emb2021, hospital, imm2019, logistics, Service Operations, Uncategorized | Tagged blood clots, Coordination, emb, emb2021, health care, hospitals, imm, imm2019, operations, outcomes, process | 58 Comments

Does the hospital penalty for “excessive” re-admits improve service quality ?

Posted on May 6, 2013 by aviyer2010

An article in the Wall Street Journal (May 5, 2013) discusses the impact of the Affordable Care Act’s penalties for hospitals with excessive re-admits within 30 days, set at 1% in 2013 and going up to 3% in 2015. But … Continue reading →

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged Capability, Consumers, Coordination, Cost, disruption, hospitals, Margins, regulation, Risk, Service | Leave a comment

Are readmission rates a good measure of hospital quality?

Posted on April 23, 2013 by aviyer2010

An article in the New York Times (March 30, 2013) describes the impact of Medicare penalties based on patient admission rates, claiming that such schemes have resulted in decreased rates, from 19% to 17.8% in one year. But others claim … Continue reading →

Posted in Operations Management, Service Operations | Tagged healthcare, hospitals, metrics, patients, Service, Supply Chain | Leave a comment

Hospital payments linked to patient satisfaction scores a good idea ?

Posted on October 23, 2012 by aviyer2010

An article in the Wall Street Journal (October 15,2012) describes a plan to hold back $1 billion in reimbursements that will be distributed based on patient satifaction survey scores. The scores measure whether patients were treated with courtesy, whether they … Continue reading →

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged Consumers, Cost, hospitals, reimbursements, satisfaction, Service | 1 Comment

Can coordination of health care save 30 % of costs ?

Posted on May 27, 2012 by aviyer2010

An article in the New York Times (May 23, 2012) describes an effort by UCLA’s Health System to save 30% of costs by coordinating the hospital, patient, doctors and health insurers. These reductions will come from decreasing the number of … Continue reading →

Posted in mgmt5612018, Operations Management, Service Operations, Supply Chain Issues | Tagged Consumers, Coordination, Cost, Efficiency, hospitals, mgmt5612018, Service, Supply Chain | 44 Comments

Measuring Hospital compliance with routines

Posted on September 17, 2011 by aviyer2010

A New York Times article (Sept 14, 2011) summarizes a report (http://www.documentcloud.org/documents/249296-joint-commission-report-on-quality-and-safety.html) that measures compliance to established protocols to treat diseases like heart attack and pneumonia. The interesting outcome is that several reputed large hospitals did not make the list … Continue reading →

Posted in Operations Management, Service Operations | Tagged compliance, Consumers, hospitals, protocols, Quality | Leave a comment

Resolving Shortages of Cancer Drugs

Posted on August 21, 2011 by aviyer2010

A New York Times article (August 19, 2011) describes the problem of shortages of several cancer drugs that are now made by generic manufacturers. These drugs are used for breat cancer, colorectal cancer and bacterial infections. The article claims that … Continue reading →

Posted in Collaboration, Global Contexts, Operations Management, Supply Chain Issues | Tagged cancer drugs, Global, hospitals, Inventory, shortages, Supply Chain | 1 Comment

Hospital Penalties for preventable patient infections ?

Posted on April 14, 2011 by aviyer2010

A New York Times article (April 13,2011) describes a study doe by the VA hospital to screen patients for MRSA, require use gloves and gowns and hand washing by care providers. The study reported a 62 % drop in infections … Continue reading →

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged Consumers, Cost, hospitals, infections, Service, Supply Chain | 1 Comment