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Tag Archives: Quality
Is the quality vs availability tradeoff for Hatchimals a good idea ?
As previously discussed in this blog, Hatchimals have been crowned the hit toy for the 2016 Holiday season. But a recent article in Fortune (December 28, 2016) titled “Meet the Hatchimals that Ruined Christmas (For some kids, anyway) describes toys … Continue reading
Posted in Capacity, Cost, delivery, logistics, manufacturer, Supply Chain Issues, toy
Tagged Christmas, Demand Surge, Hatchimal, Quality
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Will the US catfish inspection program derail the TPP pact
An article in the New York Times on June 28, 2014 (“US Catfish Program Could Stymie Pacific Trade Pact, 10 Nations Say”) describes the Agriculture Department’s catfish inspection program that is being protested by Vietnam with support from Thailand, Philippines, … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged competition, Consumers, Coordination, Cost, Global, inspection, Quality, Risk, Suppliers, Supply Chain
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Indian firm Tata building the Land Rover in a joint venture in China
An article in the Financial Times (April 20, 2014) titled “JLR China chief says Changshu factory will rival UK for quality”, describes a new plant in China, owned by China automaker Chery and the Indian Tata group that owns Jaguar … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged automation, Capacity, cars, China, Cost, Jaguar Land Rover, plant, Quality, Supply Chain
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Lulemon’s CEO’s blame on supply chain issues for poor performance a stretch ?
An article in the Wall Street Journal (September 12, 2013) describes a conference call in which Lululemon’s CEO blamed supply problems associated with Luon, a stretch fabric that was the cause of see through black yoga pants that had to … Continue reading
Posted in Global Contexts, Operations Management, Service Operations, Supply Chain Issues
Tagged Capacity, Consumers, Cost, Design, disruption, Inventory, manufacturing, Quality, Retail, Risk, Supply Chain
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Sarin antidote stockpiles, supply problems and extension of expired drugs
An article in the Wall Street Journal (September 13, 2013) describes supply problems for antidotes for Sarin due to manufacturing issues, that result in less than the stated dosage, in prefilled syringes made by Pfizer. The impact is possible erroneous … Continue reading
Posted in Operations Management, Service Operations, Supply Chain Issues
Tagged Capacity, disruption, expired, extension, Inventory, military, Quality, Risk, Service, stockpile, Supply Chain
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Paying Auditors to audit pollution compliance inspections
An article in the Wall Street Journal (July 18, 2013) describes an experiment in Gujarat, India, to increase the correctness of the pollution readings by auditors. In the past, most pollution audits claimed compliance. But two experiments were conducted – … Continue reading
Posted in Global Contexts, Service Operations, Sustainability
Tagged audits, Cost, Gujarat, Incentives, manufacturing, pollution, Quality, regulation, Risk, Sustainable
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Cambodia’s shoe factory collapse, with Japanese owners, shipping to Asian markets
An article in the Wall Street Journal (May 16,2013) describes the collapse of a building producing shoes in Cambodia for Asics, a Japanese brand, that ships primarly to Asian markets. The factory moved its production from China to Cambodia to … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged Cambodia, Consumers, Global, manufacturing, Quality, regulation, Suppliers, Supply Chain
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Drug shortages and quality issues at backup compounding pharmacies
An article in the New York Times (October 4, 2012) describes an outbreak of meningitis caused a fungus that contaminated steriod solutions supplied by a compounding pharmacy in New England. Hospitals ordered the solution, which was in short supply, from … Continue reading
Posted in Global Contexts, Service Operations, Supply Chain Issues
Tagged Cost, disruption, manufacturing, Margins, pharma, Quality, Service, Supply Chain
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Can data transparency reduce medical errors and increase coordination of care?
An article by Dr Marty Makary in Newsweek (September 24, 2012) describes medical error rates at 25%, with 100,000 people dying due to preventable errors. But he suggests that data transparency, such as the publication of heart surgery data by … Continue reading
Posted in Operations Management, Service Operations, Supply Chain Issues
Tagged Consumers, Coordination, Cost, data, healthcare, Quality, Service, Supply Chain, transparency
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Health care waste in the US estimated at $750 billion
A report released by the Institute for Medicine in September 2012, titled “Best Health Care at lower Cost:The Path to Continuously Learning Health Care in America” , suggests that the US health care system had 30% of wasted expense or … Continue reading
Posted in Operations Management, Service Operations, Supply Chain Issues
Tagged Collaboration, Consumers, Coordination, Cost, healthcare, Quality, Service, Supply Chain
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