Category Archives: loyalty

Sensors in grocery stores and customer benefit

An article in the Wall Street Journal (January 20,2017) titled “Kroger tests sensors, analytics in interactive grocery shelves” describes Kroger, the US grocery chain, deploying sensors that detect mobile devices and, through LCD screens on aisles, interact with customers’ shopping … Continue reading

Posted in consumer, Cost, Ecommerce, logistics, loyalty, mgmt5612018, Operations Management, product, technology, Uncategorized | Tagged , , | 159 Comments

Amazon’s Dash button for consumers

An article in The Verge (March 31, 2015) titled “Amazon Has invented tiny plastic buttons that simplify ordering” describes Amazon’s partnership with 18 manufacturers to supply wifi enabled buttons that, when pressed, generate an order through Amazon Prime.  These buttons … Continue reading

Posted in consumer, Cost, delivery, Ecommerce, loyalty, manufacturer, ordering, Supply Chain Issues | Tagged , , , , , | 1 Comment