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Tag Archives: software
Samsung vs Apple supply chains for successful cell phones
An article in Bloombergbusinessweek (April 1,2013) describes Apple’s supply chain strategy which outsources all hardware but controls software access and apps to Samsung’s strategy that produces all hardware but uses the Android open source software. Does producing components for competitors … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged cellphones, Consumers, control, Cost, Design, Margins, software, Supply Chain
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Protocol Diversity slows wireless home energy management
An article in the New York Times (September 5, 2012) describes the slow adoption of software controlled wireless technologies to manage home energy usage and blames it on protocol diversity. Protocols refer to the codes used by devices to communicate, … Continue reading
Posted in Operations Management, Supply Chain Issues, Sustainability
Tagged Cost, Design, Efficiency, energy management, Growth, software, standards, Sustainable
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Robots and the new US manufacturing competitiveness
An article in the New York Times (August 18, 2012) describes a solar panel plant in San Francisco that uses a significant amount of robots and few people, a Philips plant in the Netherlands that uses 10 % of the … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged competition, Cost, Global, manufacturing, Outsourcing, robots, software, Suppliers, Supply Chain
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Real time analytics and Schwan food sales growth
An article in the Wall Street Journal (Jan 4,2012) describes Schwan Foods network of 6,000 home delivery drivers and their use of real time data analytics. Operasolutions, an analytic consulting company, mines purchase patterns to identify a … Continue reading
Posted in Ecommerce, Service Operations, Supply Chain Issues
Tagged Consumers, Coordination, Ecommerce, Efficiency, Growth, river transport, Service, software, Supply Chain, Trends
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Ebooks more expensive than paper ?
An article in the Wall Street Journal ( Dec 15, 2011) describes a decision by book publishers to dictate retail prices for ebooks, with retailers requiring permission before discounting. Given that used paper book prices are set by market trends, … Continue reading
Posted in Ecommerce, Global Contexts, Service Operations, Supply Chain Issues
Tagged books, Ecommerce, Global, regulation, Service, software, Supply Chain
1 Comment
The New Kindle vs the iPad battle
A New York Times article (Sept 26, 2011) describes the impending release of a new tablet by Amazon.com and the ensuing battle with Apple. Amazon provides content – ebooks, music, entertainment – but adding email and games covers the bulk … Continue reading
Posted in Ecommerce, Global Contexts, Service Operations, Supply Chain Issues
Tagged Capacity, competition, Consumers, Cost, Ecommerce, Service, software, Supply Chain
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Managing an air traffic control tower from afar
An article in WIRED magazine (http://www.wired.com/magazine/2011/08/st_flybywire/) describes technology used in Sweden that can provide a 360 degree hid-def screen view of aircraft and detailed data around a control tower. The benefit is that a air traffic controller can be located … Continue reading
Posted in Ecommerce, Operations Management, Service Operations
Tagged Infrastructure, Outsourcing, Quality, Service, software, Trends
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Recycling Cell Phones and Supply Chain Impact
A Wall Street Journal article (March 5, 2011) describes the growing used cell phone recycling industry. Consumers preferring old models so they do not heave to learn new features, or desiring a lower cost phone, seem to flock to these … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues, Sustainability
Tagged Consumers, Global, Rare Earths, Service, software, Suppliers, Supply Chain
1 Comment
“Right to repair” pits independent mechanics against auto manufacturers
A Wall Street Journal article (February 10,2011, B6) describes auto manufacturers programming their cars so that when parts are repaired, the software has to be “initialized” – these codes are only available at dealers. The impact is to require customers … Continue reading
Posted in Operations Management, Service Operations, Supply Chain Issues
Tagged Legal, Loyal Customers, Service, software, Supply Chain
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Upgradeable Cars – using software to improve performance
A New York Times article (January 30, 2011) describes the role of software upgrades to improve car performance. Several trends – cars being held on for longer periods by customers, increased use of computer technology to improve performance of cars, … Continue reading
Posted in Operations Management, Service Operations
Tagged cars, Consumers, Quality, software, Supply Chain, upgrades
1 Comment