Tag Archives: imm2019

GE’s program to speed up US Imports through US ports

An article in the Wall Street Journal (March 6, 2018) titled ” GE Units Expands program to speed up U.S. imports through supply chains”, describes GE Transportation’s work with the port of Long Beach in California to speed up imports … Continue reading

Posted in Capacity, Cost, delivery, Global Contexts, logistics, mgmt5612018, technology | Tagged , , , , , | 62 Comments

Fingerlings – the miniature monkey toy best seller during the 2017 Holiday season

An article in BBC.COM (http://www.bbc.com/news/world-us-canada-42374523) describes the Fingerling – an animatronic toy made by a Hong Kong based Canadian company, WowWee. The article describes the early launch in the UK and Canada, and an internet buzz on social media that … Continue reading

Posted in Capacity, consumer, Cost, delivery, manufacturer, mgmt5612018, Operations Management, ordering, Prices, Supply Chain Issues, transport | Tagged , , , , , | 65 Comments

Not enough new iPhones, strategy or supply chain challenge?

An article in the Wall Street Journal titled “Why There Are Never Enough New iPhones” (September 18, 2017) describes the new iPhones launched in September 2017 as being available only in November, with possible delivery delays. The introduction if many … Continue reading

Posted in Capacity, competitiveness, consumer, emb2019, imm2018, Innovation, logistics, Operations Management, Supply Chain Issues | Tagged , , , , , | 94 Comments

Logistics for Houston residents – should evacuate, or stay, have been the strategy ?

An article in CNN.com (http://www.cnn.com/2017/08/27/us/houston-evacuation-hurricane-harvey/index.html) describes the decision made by the Mayor of Houston to request that the 6.5 million residents stay in their houses during Hurricane Harvey’s touchdown, rather than evacuate, and be potentially stuck on roads due to … Continue reading

Posted in Capacity, congestion, emb2019, imm2018, Liability, logistics, Supply Chain Issues, transport | Tagged , , , , , , , | 50 Comments

Smartphone ordering and long lines at Starbucks

An article in CNN Money (http://money.cnn.com/2017/01/27/investing/starbucks-long-lines-mobile-ordering-earnings/index.html) describes customer adoption of the Starbucks app to order and pay, but the consequent long wait to get their drinks.  The company expects over 30% of the orders at stores to move to mobile … Continue reading

Posted in Capacity, Ecommerce, fairness, Operations Management, ordering, queue, Service Operations, Starbucks, technology, Uncategorized | Tagged | 20 Comments

The Lock 52 bottleneck and potential impact

An article in the New York Times (November 23, 2016) titled “Choke Point of a Nation:The High Cost of an Aging River Lock” describes the 80 million tons of grain, coal, fuel and other products worth $22 billion in trade … Continue reading

Posted in Capacity, consumer, Cost, delivery, disruption, logistics | Tagged , , | 24 Comments

Will rethinking operations improve hospital outcomes?

An article in the New York Times (February 2, 2016) titled “Hospitals Focus on Doing No Harm”, describes the dramatic impact of operational changes on outcomes, with an eye to reducing the 75,000 preventable deaths nationwide. Orlando Health reports reducing … Continue reading

Posted in Collaboration, consumer, Cost, emb2021, hospital, imm2019, logistics, Service Operations, Uncategorized | Tagged , , , , , , , , , , | 58 Comments

“Anticipatory Shipping” ideas from Amazon

An article in the CBS News website (http://www.cbsnews.com/news/amazon-files-patent-for-anticipatory-shipping/) titled “Amazon files patent for anticipatory shipping” provides an outline of the idea. The key is that goods would be shipped out before the customer places the order so that the deliveries … Continue reading

Posted in Ecommerce, emb2019, imm2018, Operations Management, Service Operations, Supply Chain Issues | Tagged , , , , , , , , , , , , | 38 Comments