Category Archives: consumer

John Oliver’s plea to apparel firms about their supply chains

A recent program aired by John Oliver in “Last Week Tonight” (first aired Sunday, April 26 2015) on HBO focused on the link between the demand for inexpensive trendy clothes and associated supply chains. He focused on examples where products … Continue reading

Posted in Capacity, consumer, Cost, Global Contexts, labeling, Supply Chain Issues | Tagged , , , , | 103 Comments

Amazon’s Dash button for consumers

An article in The Verge (March 31, 2015) titled “Amazon Has invented tiny plastic buttons that simplify ordering” describes Amazon’s partnership with 18 manufacturers to supply wifi enabled buttons that, when pressed, generate an order through Amazon Prime.  These buttons … Continue reading

Posted in consumer, Cost, delivery, Ecommerce, loyalty, manufacturer, ordering, Supply Chain Issues | Tagged , , , , , | 1 Comment

Will coordination between e-commerce retailers and carriers ensure on-time deliveries this Holiday season?

An article in the Wall Street Journal (October 1, 2014) titled “UPS, FedEx Want Retailers to Get Real on Holiday Shipping” describes pleas by the carriers FedEx and UPS to ecommerce retailers to stagger their promotions, avoid promising free overnight … Continue reading

Posted in Capacity, Collaboration, competitiveness, consumer, Cost, delivery, Ecommerce, mgmt5612018, retailers | Tagged , , , , , , | 74 Comments

The impact of California’s rules for a “Made in USA” label

An article in the Wall Street Journal (October 1, 2014) titled “‘Made in USA” Spurs Lawsuits” describes the California Law that even one rivet in a product with such a label that is not made in the USA constitutes false … Continue reading

Posted in California, Capacity, consumer, Cost, emb2019, Global Contexts, imm2018, labeling, Liability, Made in USA, product, Supply Chain Issues | Tagged , , , , , , | 18 Comments

Auto Demand and supply mismatch worries impact platinum prices

An article in the Wall Street Journal (September 29, 2014) titled “Platinum Skids on Car-Demand Worries” describes the recent price drop for platinum and traces the volatility of prices of the metal recently.  A strike in a South African mine … Continue reading

Posted in Capacity, consumer, Cost, Prices, Supply Chain Issues | Tagged , , , , , | Leave a comment

Conscious Supply Chain Management at H&M

A report in Sustainable Brands (http://tinyurl.com/qg5gtn7) titled “H&M Unveils Conscious Denim, Signs Agreement for More Conscious Supply Chain Management” describes initiatives with the International Labor Organization (ILO), Solidaridad and Jeanologia to audit its water use, energy consumption, working conditions, fair … Continue reading

Posted in Collaboration, competitiveness, consumer, Cost, Supply Chain Issues, Sustainability | Tagged , , , , , | 1 Comment

Adjusting distribution centers for omnichannel success at the retailer John Lewis

An article in CSCMP’s Supply Chain Quarterly (Quarter 2, 2014) titled “A Supply Chain Redesign for Omnichannel success” describes changes to the distribution center at the retailer John Lewis to ensure omnichannel success – a 7.2% sales increase in the … Continue reading

Posted in Collaboration, consumer, Cost, Ecommerce, productivity, Supply Chain Issues | Tagged , , , , | 28 Comments

“Parcel” aims to mediate between shipper, carrier and customer

An article in Mashable.com (February 12,2014) and available at http://mashable.com/2014/02/12/parcel/  describes the company Parcel (https://fromparcel.com/) that permits customers to have their online packages delivered to a Parcel shipping address.  Customers then provide details such as preferred delivery time, doorbell ring or … Continue reading

Posted in consumer, Cost, Ecommerce, logistics, Service Operations, Supply Chain Issues | 25 Comments

Tracking consumers and adjusting inventory locations to improve retail performance

An article in the Wall Street Journal titled “Hot at the Mall:Heat Maps to Track Shoppers” (December 9,2013) describes heat sensor technology and cell phone tracking software used by retailers to identify shoppers routes through the store, bottlenecks, and products … Continue reading

Posted in competitiveness, consumer, Ecommerce, Operations Management, Service Operations, technology | Tagged , , , , , , , , , | 24 Comments