Tag Archives: omnichannel

Growing retail logistics options for customers causing confusion ?

An article in the Wall Street Journal (November 18,2018) titled “Black Friday Shoppers Beware:Online Shopping Gets More Complicated” describes the many options for shopping and pickup at retail stores. At Target there are 6 options from store purchase, to curbside … Continue reading

Posted in consumer, Cost, delivery, Ecommerce, logistics, retailers, Service Operations | Tagged , , | Leave a comment

Adjusting distribution centers for omnichannel success at the retailer John Lewis

An article in CSCMP’s Supply Chain Quarterly (Quarter 2, 2014) titled “A Supply Chain Redesign for Omnichannel success” describes changes to the distribution center at the retailer John Lewis to ensure omnichannel success – a 7.2% sales increase in the … Continue reading

Posted in Collaboration, consumer, Cost, Ecommerce, productivity, Supply Chain Issues | Tagged , , , , | Leave a comment