Author Archives: aviyer2010

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About aviyer2010

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Amazon’s “Flow” tool and potential impact

An article in the Wall Street Journal titled “Amazon’s Flow Image Recognition beats Barcode Scans” describes an app that enables Amazon’s customers to use their smartphone cameras to identify objects without the need to scan the barcode. This increases the … Continue reading

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Delivery, fashion tips, payment collection and returns by Lamoda’s couriers

An article in Bloombergbusinessweek titled “Where the Deliveryman Gives Fashion Advice” (February 10, 2014), describes the ecommerce website Lamoda in Russia. The internet fashion retailer offers home delivery of fashion that customers can try on and decide within 15 minute … Continue reading

Posted in Ecommerce, Global Contexts, Service Operations, Supply Chain Issues | Tagged , , , , , , , , , | 1 Comment

Foxconn’s plans for a US manufacturing location

An article in the Wall Street Journal titled “Foxconn Weighs Plan for US Plant” (January 27,2014) describes a statement by Foxconn’s chairman that the company would invest in capital intensive manufacturing in the US. He claims that the company plans … Continue reading

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“Anticipatory Shipping” ideas from Amazon

An article in the CBS News website (http://www.cbsnews.com/news/amazon-files-patent-for-anticipatory-shipping/) titled “Amazon files patent for anticipatory shipping” provides an outline of the idea. The key is that goods would be shipped out before the customer places the order so that the deliveries … Continue reading

Posted in Ecommerce, emb2019, imm2018, Operations Management, Service Operations, Supply Chain Issues | Tagged , , , , , , , , , , , , | 38 Comments

The many reasons for Christmas delivery delays by UPS

An article in Supply Chain Digest (Jan 6, 2014) available at (http://www.scdigest.com/ontarget/14-01-06-2.php?cid=7717) discusses reasons for the delivery delays of Christmas orders handled by UPS. While UPS anticipated an 8% increase in shipment volume, and added 55,000 employees and 23 aircraft, … Continue reading

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Why are Chinese and Indian yarn manufacturers opening US plants ?

An article in the. Wall Street Journal (December 21,2013) titled “A Good Yarn for US workers” describes decisions by the Chinese yarn manufacturer Kerr to open a plant in North Carolina and the Indian Shrivallabh Pitte group to open a … Continue reading

Posted in Global Contexts, Operations Management, Supply Chain Issues | Tagged , , , , , , , | 13 Comments

Centralized vs decentralized last mile delivery models in New York City

An article in the Wall Street. Journal (December 21,2013) titled titled “Delivery goes Hi-Tech” describes Hobsons, a delivery service with its own vans that does 300 trips a day currently, and Postmates, a decentralized service provider that broadcasts request to … Continue reading

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The Jones Act and its impact of shipping between US ports

An article in Bloombergbusinessweek titled “Lots of Oil, Not Enough Ships ” (December 16, 2013) describes the Jones Act, a 1920 US law that restricts ships that ply between US ports to be US carriers with a US crew. Given … Continue reading

Posted in Global Contexts, Supply Chain Issues | Tagged , , , , , , | 19 Comments

Should the US government track the working conditions at its apparel suppliers ?

An article in the New York Times titled “Buying Overseas Clothing, US Flouts its own advice” (December 22, 2013) describes the $1.5 billion in clothing purchased by the US government and working conditions at its suppliers. Contracts for clothing for … Continue reading

Posted in Global Contexts, mgmt5612018, Supply Chain Issues | Tagged , , , , , , , , , | 76 Comments

Tracking consumers and adjusting inventory locations to improve retail performance

An article in the Wall Street Journal titled “Hot at the Mall:Heat Maps to Track Shoppers” (December 9,2013) describes heat sensor technology and cell phone tracking software used by retailers to identify shoppers routes through the store, bottlenecks, and products … Continue reading

Posted in competitiveness, consumer, Ecommerce, Operations Management, Service Operations, technology | Tagged , , , , , , , , , | 24 Comments