Category Archives: Uncategorized

Bird flu and global poultry supply chain impact

Posted on March 23, 2017 by aviyer2010

An article in the Wall Street Journal (March 22, 2017) titled “Bird-Flu Outbreak Brings Pain for Poultry Producers in Asia”, describes the emerging cases of H7N9 bird flu in China, with over 140 human deaths in China this year alone, … Continue reading →

Posted in Capacity, chicken, competitiveness, consumer, Cost, disruption, Global Contexts, Supply Chain Issues, Uncategorized | Tagged , , , , , | 26 Comments

Smartphone ordering and long lines at Starbucks

Posted on January 27, 2017 by aviyer2010

An article in CNN Money (http://money.cnn.com/2017/01/27/investing/starbucks-long-lines-mobile-ordering-earnings/index.html) describes customer adoption of the Starbucks app to order and pay, but the consequent long wait to get their drinks.  The company expects over 30% of the orders at stores to move to mobile … Continue reading →

Posted in Capacity, Ecommerce, fairness, Operations Management, ordering, queue, Service Operations, Starbucks, technology, Uncategorized | Tagged | 20 Comments

Amazon’s patent for flying warehouses and delivery drones

Posted on January 24, 2017 by aviyer2010

An article in techcrunch.com (https://techcrunch.com/2016/12/28/amazon-patents-show-flying-warehouses-that-send-delivery-drones-to-your-door/) describes a patent filed by Amazon that describes a floating warehouse that can deliver product to customers via drones. By parking the warehouse close to large gatherings (such as sporting events) the patent claims quickly … Continue reading →

Posted in delivery, Ecommerce, logistics, Operations Management, ordering, Supply Chain Issues, technology, Uncategorized | Leave a comment

Sensors in grocery stores and customer benefit

Posted on January 24, 2017 by aviyer2010

An article in the Wall Street Journal (January 20,2017) titled “Kroger tests sensors, analytics in interactive grocery shelves” describes Kroger, the US grocery chain, deploying sensors that detect mobile devices and, through LCD screens on aisles, interact with customers’ shopping … Continue reading →

Posted in consumer, Cost, Ecommerce, logistics, loyalty, mgmt5612018, Operations Management, product, technology, Uncategorized | Tagged , , | 159 Comments

What innovation lessons can one learn from LEGO ?

Posted on January 23, 2017 by aviyer2010

The book “Brick by Brick:How LEGO rewrote the rules of innovation and conquered the global toy industry”  by David Robertson describes the rebirth of LEGO and strategic choices made along the way. The book lists ideas such as a) linking … Continue reading →

Posted in Collaboration, competitiveness, consumer, Cost, disruption, Innovation, logistics, Operations Management, Uncategorized | Leave a comment

Do surging ecommerce orders portend lower ontime Christmas deliveries by UPS and FedEx

Posted on December 17, 2016 by aviyer2010

An article in the Wall Street Journal (December 13, 2016) titled “UPS, FedEx Struggle to Keep Up with Surge in Holiday Orders” describes the increase in ecommerce orders from 18% last year to 25% this year and a reduction in … Continue reading →

Posted in Capacity, competitiveness, consumer, Cost, delivery, Ecommerce, Supply Chain Issues, Uncategorized | Tagged , , , | Leave a comment

Hatchimals – the 2016 toy in demand

Posted on December 13, 2016 by aviyer2010

An article in the Wall Street Journal (December 13, 2016) titled “Hatch me if you can:Hunt for Hatchimals Goes Global” describes the 2016 hit toy wonder, the Hatchimal, a toy that hatches from an egg and is a walking toy … Continue reading →

Posted in consumer, Cost, disruption, product, Supply Chain Issues, Uncategorized | Leave a comment

The supply chain impact of India’s cash crunch

Posted on December 13, 2016 by aviyer2010

An article in the New York Times (December 13, 2016) titled “India Hobbles a Cash Crisis, and Electronic Payments Boom”, describes the shortage of the new currency bills in India following its demonetization of 500 and 1000 rupee notes (which … Continue reading →

Posted in consumer, Cost, disruption, retailers, Service Operations, technology, Uncategorized | Tagged , , , , | Leave a comment

Will Sweden’s proposed tax breaks for repair and reuse of products improve outcomes ?

Posted on October 2, 2016 by aviyer2010

An article in the Guardian (September 19, 2016) titled “Waste not, want not: Sweden to give tax breaks for repairs” describes a plan to cut value added tax for repairs of bicycles, clothes and shoes from 25% to 12 % and … Continue reading →

Posted in consumer, Global Contexts, Operations Management, ordering, Service Operations, Sustainability, Uncategorized | Tagged , | Leave a comment

Will distributed satellite facilities and automation maintain holiday hiring as volumes grow at FedEx and UPS ?

Posted on September 30, 2016 by aviyer2010

An article in the Wall Street Journal (Sept 30, 2016) titled “FedEx, UPS Gear Up for Holiday Season With More Sorting Hubs, Technology” describes moves by FedEx and UPS to create satellite facilities and mobile delivery centers respectively, and increase … Continue reading →

Posted in consumer, Cost, delivery, Ecommerce, logistics, Operations Management, ordering, Prices, Service Operations, Supply Chain Issues, technology, Uncategorized | Leave a comment