Category Archives: Service Operations

The Danish “hygge” fashion trend in Britain

An article in the Guardian (November 22, 2016) titled “The hygge conspiracy” describes the marketing of the Danish concept of “hygge”, which implies cosiness, as a fashion trend. Cashmere cardigans, sewing patterns, wallpaper etc are all linked to this concept … Continue reading

Posted in consumer, Global Contexts, labeling, product, Service Operations | Tagged , , , | Leave a comment

Will Sweden’s proposed tax breaks for repair and reuse of products improve outcomes ?

An article in the Guardian (September 19, 2016) titled “Waste not, want not: Sweden to give tax breaks for repairs” describes a plan to cut value added tax for repairs of bicycles, clothes and shoes from 25% to 12 % and … Continue reading

Posted in consumer, Global Contexts, Operations Management, ordering, Service Operations, Sustainability, Uncategorized | Tagged , | Leave a comment

Will distributed satellite facilities and automation maintain holiday hiring as volumes grow at FedEx and UPS ?

An article in the Wall Street Journal (Sept 30, 2016) titled “FedEx, UPS Gear Up for Holiday Season With More Sorting Hubs, Technology” describes moves by FedEx and UPS to create satellite facilities and mobile delivery centers respectively, and increase … Continue reading

Posted in consumer, Cost, delivery, Ecommerce, logistics, Operations Management, ordering, Prices, Service Operations, Supply Chain Issues, technology, Uncategorized | Leave a comment

Will water to boost engine performance be adopted by consumers ?

An article in the New York Times (September 29, 2016) titled “How do you make turbo engines more efficient, Just Add Water”, describes a technology by Bosch that sprays water on cylinders to cool combustion temperatures and increase engine efficiency … Continue reading

Posted in Capacity, consumer, Cost, logistics, manufacturer, Service Operations, Uncategorized | Tagged , | Leave a comment

Ecommerce and time to market

An article in the Financial Times,  (November 20 2015) titled “Ecommerce offers a cheaper and faster way to market”, describes the growth of BAT i.e., Baidu, Alibaba and Tencent, in China. With Alibaba selling $14.3 billion worth of goods on … Continue reading

Posted in consumer, Cost, delivery, Ecommerce, Global Contexts, Service Operations, ship, Supply Chain Issues, Uncategorized | Tagged , , , , | Leave a comment

Will information sharing regarding subsea oilwell bolt failures improve performance?

An article in the Wall Street Journal  (July 9, 2016) titled “New Worries over Subsea Oil Wells” describes bolt failure costs for connector units in subsea wells. The bolts were supplied by GE, Schlumberger and National Oilwell, all competitors in … Continue reading

Posted in disruption, emb2021, product, Service Operations, Uncategorized | Tagged , , , , , | 1 Comment

Even faster fashion and its impact

An article in BBC.com (September 8, 2016) titled “Designers aim for even faster fashion” describes the option of ordering items shown on the runway as a new fashion trend offered by Burberry, Tom Ford and Tommy Hilfiger. This approach drops … Continue reading

Posted in competitiveness, consumer, delivery, Global Contexts, logistics, ordering, Service Operations, ship, Supply Chain Issues, Uncategorized | Tagged , , , , | 67 Comments