Shopping cart robots at Walmart ?

An article in the website geek.com (http://www.geek.com/news/walmart-is-turning-its-shopping-carts-into-robots-that-follow-you-1658786/) describes a partnership between Walmart and Five element Robotics to assist Walmart shoppers using a personal robot. The goal is to have the robot gather things in the shopper’s shopping list and freeing the shopper’s hands. Will such a focus on the shopping list decrease impulse buys by shoppers ? How can the robots be integrated with retailer promotions to get shoppers interested ? Will shoppers even be interested in going to the store if they just need to follow the robot ? Can Walmart use this approach to compete against Amazon ?

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About aviyer2010

Dean and H. William Lichtenberger Chair in Management at the School of Management, University at Buffalo, State University of New York.
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