Tag Archives: Service

Is web ordering shifting the market share to national chains ?

Posted on February 9, 2014 by aviyer2010

An article in the Wall Street Journal titled “Big Pizza Chains use web ordering to slice out a bigger market share” (February 6,2014), describes an increase in the market share for large pizza chains to 52% from 47% in 2009, … Continue reading →

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Delivery, fashion tips, payment collection and returns by Lamoda’s couriers

Posted on February 9, 2014 by aviyer2010

An article in Bloombergbusinessweek titled “Where the Deliveryman Gives Fashion Advice” (February 10, 2014), describes the ecommerce website Lamoda in Russia. The internet fashion retailer offers home delivery of fashion that customers can try on and decide within 15 minute … Continue reading →

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Foxconn’s plans for a US manufacturing location

Posted on January 27, 2014 by aviyer2010

An article in the Wall Street Journal titled “Foxconn Weighs Plan for US Plant” (January 27,2014) describes a statement by Foxconn’s chairman that the company would invest in capital intensive manufacturing in the US. He claims that the company plans … Continue reading →

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“Anticipatory Shipping” ideas from Amazon

Posted on January 24, 2014 by aviyer2010

An article in the CBS News website (http://www.cbsnews.com/news/amazon-files-patent-for-anticipatory-shipping/) titled “Amazon files patent for anticipatory shipping” provides an outline of the idea. The key is that goods would be shipped out before the customer places the order so that the deliveries … Continue reading →

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The many reasons for Christmas delivery delays by UPS

Posted on January 18, 2014 by aviyer2010

An article in Supply Chain Digest (Jan 6, 2014) available at (http://www.scdigest.com/ontarget/14-01-06-2.php?cid=7717) discusses reasons for the delivery delays of Christmas orders handled by UPS. While UPS anticipated an 8% increase in shipment volume, and added 55,000 employees and 23 aircraft, … Continue reading →

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Why are Chinese and Indian yarn manufacturers opening US plants ?

Posted on January 18, 2014 by aviyer2010

An article in the. Wall Street Journal (December 21,2013) titled “A Good Yarn for US workers” describes decisions by the Chinese yarn manufacturer Kerr to open a plant in North Carolina and the Indian Shrivallabh Pitte group to open a … Continue reading →

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Centralized vs decentralized last mile delivery models in New York City

Posted on January 18, 2014 by aviyer2010

An article in the Wall Street. Journal (December 21,2013) titled titled “Delivery goes Hi-Tech” describes Hobsons, a delivery service with its own vans that does 300 trips a day currently, and Postmates, a decentralized service provider that broadcasts request to … Continue reading →

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The impact of Airbus’s “asset value guarantees” for the Airbus 340

Posted on December 9, 2013 by aviyer2010

An article in Bloombergbusinessweek titled “Airbus May Need a Plaid Jacket” (December 9,2013) describes asset value guarantees that Airbus provided for buyers of the A 340 – which promised to compensate buyers of resale values were below a specified level. … Continue reading →

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Traditional vs transparent Pharmacy Benefit Management companies

Posted on November 5, 2013 by aviyer2010

An article in Fortune magazine titled “Painful Prescription” (October 28,2013) describes a traditional pharmacy benefit manager (PBM), Express Scripts and a transparent PBM, Envision Pharmaceutical Services. Transparent PBMs charge a fixed fee for processing prescriptions while traditional PBMs make money … Continue reading →

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Can Instacart’s no inventory solution to grocery delivery work ?

Posted on September 21, 2013 by aviyer2010

An article in AllThingsD (http://allthingsd.com/20130917/with-webvans-implosion-as-cautionary-tale-instacart-slowly-begins-to-expand-starting-with-chicago/) describes a grocery delivery in San Francisco and Chicago offered by Instacart (https://www.instacart.com/faq), with no warehouses but with delivery from existing grocery retail stores. The company charges $3.99 for orders exceeding $35 with delivery in … Continue reading →

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