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Tag Archives: Service
Speeding up Medical Device Review and possible Quality Impact
A Wall Street Journal article (15 February 2011) describes a study of medical devices that received quick approval – if the device to be similar to others in the market and is intended for low to moderate risk patients. The … Continue reading
Posted in Operations Management, Service Operations
Tagged Capability, Cost, manufacturing, regulation, Service
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US Medical Device Approval Delays and Global SUpply Chain Impact
A New York Times article (February 10, 2011, B1) describes delays in FDA approval of medical devices and their impact on consumers, manufacturers and jobs. A few key issues (a) FDA approval requires the manufacturer to show the device is … Continue reading
Posted in Global Contexts, Service Operations, Supply Chain Issues
Tagged Approavl Time, Global, Growth, Service, Supply Chain, Trends
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“Right to repair” pits independent mechanics against auto manufacturers
A Wall Street Journal article (February 10,2011, B6) describes auto manufacturers programming their cars so that when parts are repaired, the software has to be “initialized” – these codes are only available at dealers. The impact is to require customers … Continue reading
Posted in Operations Management, Service Operations, Supply Chain Issues
Tagged Legal, Loyal Customers, Service, software, Supply Chain
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Choosing Inventories when Economy Recovery is Uneven
A Wall Street Journal article (January 27, 2011, B6) describes the challenges associated with choosing the right level of inventory given uncertainty in the US economic recovery. The article claims that Kimberly Clark managers cut production in the fourth quarter … Continue reading
Posted in Operations Management, Service Operations, Supply Chain Issues
Tagged Cost, Demand Surge, Inventory, Service, Supply Chain
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Rethinking Federal Regulations and supply chain impact
An article in Bloomberg Businessweek( January 24,2011) analyzes a recent statement by President Obama to examine burdensome regulations. Consider a few regulations and ponder their impact. The Department of Defense plans to rethink outsourcing of maintenance – now critical tasks … Continue reading
Food Labeling – Who Decides
A New York Times article (January 25,2011, B1) describes competing proposals to label food. The Grocery Manufacturers Association announced a labeling scheme that highlights calories, fats etc but also beneficial nutrients like vitamins, protein etc. But the Federal government claims … Continue reading
Posted in Operations Management, Supply Chain Issues
Tagged Consumers, Healthy, Labeling, Service, Supply Chain, Sustainable
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Choices for Dollar Tree as Commodity prices rise
An article in the Wall Street Journal (January 22,2011) describes the dilemma faced by Dollar Tree – a retailer that charges one dollar for products. Dollar Tree provides an interesting example of a retailer for whom retail price is not … Continue reading
Posted in Service Operations, Supply Chain Issues
Tagged Costs, Customers, Margins, Retail, Service, Supply Chain
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Energy Efficiency for troop tents to save fuel convoys
An Op-Ed piece in the New York Times (January 13,2011) describes the over 1,000 US troops who have been killed on fuel related missions. The author, Steven Anderson, proposes a solution – using foam insulation on the exteriors of bases … Continue reading
Posted in Operations Management, Supply Chain Issues, Sustainability
Tagged Costs, Efficiency, Global, Service, Sustainable
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Rare Earths Sourcing in Japan
Businessweek (Jan 10, 2011, page 9) has an article discussing the supply of rare earth metals (neodymium, dysprosium etc). China supplies 97 % of the world’s demand for rare earth metals – but cut exports by 72 % in 2010 … Continue reading
Posted in Collaboration, Global Contexts, Supply Chain Issues, Sustainability
Tagged Cost, Service, Survival, Sustainable
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Can “Buy American” Hurt US firms ?
An article in the Wall Street Journal (September 16,2009) desribes the “Buy American” laws that are part of the US government’s stimulus package. But companies whose supply chains include Canadian suppliers, like Aquarius, a manufacturer of sewage treatment equipment, are … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged Global, Margins, Service, Supply Chain
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Global Supply Chain Musings 