Tag Archives: Ecommerce

Is Amazon vulnerable because it does not control last mile delivery ?

Posted on August 4, 2014 by aviyer2010

An article in WIRED magazine (May 8, 2014) titled “Amazon Should Make the Postal Service Its Own Personal Courier” describes Amazon’s service vulnerability because it does not control outbound transportation from distribution centers, unlike WalMart. The UPS delivery slippage last … Continue reading →

Posted in Ecommerce, Operations Management, Supply Chain Issues | Tagged competition, Consumers, Cost, Ecommerce, Supply Chain, transport | 9 Comments

Amazon’s 1 cent shipping in France

Posted on July 15, 2014 by aviyer2010

An article in Slate (July 11, 2014), titled “France Banned Free Shipping. So Amazon made it cost 1 cent”, describes Amazon.com’s response to a new French law that bans free shipping and permits only bricks and mortar bookstores to offer … Continue reading →

Posted in Global Contexts, Operations Management, Supply Chain Issues | Tagged bookstores, Consumers, Cost, Ecommerce, France, Margins, prices, regulation, Supply Chain, transport | Leave a comment

France’s laws to protect bookshops

Posted on July 11, 2014 by aviyer2010

An article in the International Herald Tribune (July 10,2014) titled “The French do buy books. Real books”, describes two French laws, the “Lang Law” that says that book prices cannot be discounted more than 5%, and a new rule that … Continue reading →

Posted in Ecommerce, Global Contexts, Service Operations | Tagged books, competition, Consumers, Cost, Ecommerce, France, regulation, Retail, Supply Chain | Leave a comment

Volvo’s concept of “Roam Delivery” that deliveries online orders to your parked car

Posted on May 24, 2014 by aviyer2010

An article in BloombergBusinessweek (February 27, 2014) titled “Volvo wants your parked car to accept deliveries”, describes a system that would permit a one time key option to open parked cars to deliver packages to Volvos. Online shoppers would place … Continue reading →

Posted in Global Contexts, Service Operations, Supply Chain Issues | Tagged cars, Cost, Customers, Ecommerce, remote access, Risk, Volvo | Leave a comment

Can Walmart get store customers to deliver online orders ?

Posted on May 19, 2014 by aviyer2010

An article published by Reuters (http://www.reuters.com/article/2013/03/28/us-retail-walmart-delivery-idUSBRE92R03820130328) titled “Wal-Mart may get customers to deliver packages to online buyers”, describes an idea where store customers could sign up to deliver orders to customers in their route in return for a discount on … Continue reading →

Posted in Ecommerce, Operations Management, Supply Chain Issues | Tagged Capacity, Consumers, Cost, crowdsourced, delivery, Ecommerce, instore customers, Retail, Risk, Supply Chain, transport, WalMart | 1 Comment

Will Amazon’s delivery trucks permit competitive same day delivery?

Posted on April 24, 2014 by aviyer2010

An article in the Wall Street Journal (April 24,2014) titled “Amazon, in a Threat to UPS, tries its own deliveries”, describes a plan by Amazon in San Francisco, Los Angeles and New York, to operate its own Amazon logo delivery … Continue reading →

Posted in Ecommerce, Operations Management, Supply Chain Issues | Tagged Capacity, competition, Cost, Demand Surge, disruption, Ecommerce, Risk, Service, Supply Chain, transport | 1 Comment

The “click and collect” grocery model in the UK

Posted on April 22, 2014 by aviyer2010

An article in the Financial Times (April 21, 2014) titled “WalMart’s English Experiment”, describes “click and collect”, an approach where WalMart owned Asda’s customers in the UK order their grocery online, it is delivered to temperature controlled lockers close to … Continue reading →

Posted in Ecommerce, Global Contexts, Service Operations, Supply Chain Issues | Tagged Asda, click and collect, Coordination, Cost, customer, Ecommerce, grocery, Service, transport, WalMart | 2 Comments

Ullmart’s three tier ecommerce distribution in Russia

Posted on March 30, 2014 by aviyer2010

An article in Bloombergbusinessweek (March 10,2014) titled “In Russia, call it You-Commerce”, describes the company Ullmart, that sells 55,000 fast moving items through a three tier distribution system. The company buys from manufacturers to three warehouses that supply 30 urban … Continue reading →

Posted in Ecommerce, Global Contexts, mgmt5612018, Supply Chain Issues | Tagged Consumers, Cost, distribution, Ecommerce, mgmt5612018, regulation, Russia, Service, Suppliers, Supply Chain, transport | 41 Comments

Will delaying online cab service pickups by 15 minutes increase competition in France

Posted on February 12, 2014 by aviyer2010

An article in the Wall Street Journal titled “Uber, Taxis engage in French Street Fight” (30 December 2013) describes a proposal to impose a 15 minute delay between the online order and pickup by online by limo service companies like … Continue reading →

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged Capacity, competition, Consumers, Cost, Ecommerce, France, regulation, Service, taxi | 1 Comment

Is web ordering shifting the market share to national chains ?

Posted on February 9, 2014 by aviyer2010

An article in the Wall Street Journal titled “Big Pizza Chains use web ordering to slice out a bigger market share” (February 6,2014), describes an increase in the market share for large pizza chains to 52% from 47% in 2009, … Continue reading →

Posted in Ecommerce, Operations Management, Service Operations | Tagged competition, Consumers, Ecommerce, Service, Supply Chain, Variety | Leave a comment