Category Archives: Service Operations

Barnes & Noble claims elimination of agency pricing will increase prices

Posted on June 9, 2012 by aviyer2010

An article in the New York Times (June 8, 2012) describes the Justice department’s settlement with publishers to eliminate “agency pricing” which was claimed to enable collusion among publishers for ebook prices. Under agency pricing, five publishers were allowed by … Continue reading →

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The challenges in estimating health system response to waiting time measurement systems

Posted on May 27, 2012 by aviyer2010

An article in the Wall Street Journal (May 25, 2012) titled “Long Medical Waits prove hard to cure” describes different waiting time measurements and the consequent dysfunctional system response. Measuring the waiting time experienced by patients served or focusing on … Continue reading →

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Can coordination of health care save 30 % of costs ?

Posted on May 27, 2012 by aviyer2010

An article in the New York Times (May 23, 2012) describes an effort by UCLA’s Health System to save 30% of costs by coordinating the hospital, patient, doctors and health insurers. These reductions will come from decreasing the number of … Continue reading →

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From fashion show to web sales in a day

Posted on May 25, 2012 by aviyer2010

An article in the New York Times (May 23, 2012) titled “Trying to Click Online”  describes sales of Oscar de la Renta fashion items, immediately after the fashion show, in the website TheFancy.com, with five sweaters sold within 24 hours … Continue reading →

Posted in Collaboration, Ecommerce, Operations Management, Service Operations, Supply Chain Issues, technology | Tagged , , , , , , , , | 19 Comments

Should oil field truckers have special rules even if they cause accidents ?

Posted on May 23, 2012 by aviyer2010

An article in New York Times (May 14, 2012) described exemptions for oil field truckers that lets them take 24 hours off for 60 hours of work over seven consecutive days vs 34 hours for commercial truckers. This exemption was … Continue reading →

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The direct to consumer farmers market sales

Posted on May 19, 2012 by aviyer2010

An article in Bloombergbusinessweek (May 21, 2012) describes the move by farmers to sell direct to the consumer in farmers markets – now accounting for 2 % of US farm sales. Since retail prices are often four times the price … Continue reading →

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Why did Amazon.com decide to provide Harry Potter e-books free ?

Posted on May 18, 2012 by aviyer2010

An article in the Wall Street Journal (May 11,2012) describes a decision by Amazon.com to provide Harry Potter e-books free to libraries, while paying book publishers the wholesale price. The article argues that Amazon will obtain profits from other purchases … Continue reading →

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Possible reasons for Microsoft to invest in the Nook – Barnes & Noble’s ereader

Posted on May 1, 2012 by aviyer2010

An announcement of Microsoft’s investment in the Nook, Barnes & Noble’s ereader, was described in an article in the New York Times (May 1, 2012). But there are many possible reasons for this investment. Does the use of the Microsoft … Continue reading →

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Harmonizing trade regulations and supply chain impact

Posted on May 1, 2012 by aviyer2010

In an article in the Wall Street Journal (May 1,2012) Cass Sunstein, administrator of the White House Office of Information and Regulatory Affairs, describes steps taken by the US government to harmonize regulations across countries to reduce costs. Examples cited … Continue reading →

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Rising palladium prices and drivers

Posted on May 1, 2012 by aviyer2010

An article in the Wall Street Journal (April 25, 2012) describes rising prices of palladium, a metal used in gasoline car exhausts. It is the sister metal of platinum, used in diesel car exhausts. Rising sales in the US and … Continue reading →

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