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Category Archives: Ecommerce
Ebooks, publishers and libraries – what is the coordinating contract ?
An article in the New York Times (Dec 25, 2011) describes worries by publishers reagrding ebooks sold to libraries. The ease of borrowing, and the absence of a return trip to the library for ebooks, makes the process frictionless and … Continue reading
Posted in Ecommerce, Supply Chain Issues
Tagged Coordination, Ecommerce, Supply Chain, Trends
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The “internet of things” and supply chain impact
An article in the Wall Street Journal (Dec 18, 2011) describes the role of smart sensors and cameras using real time information to impact health care, energy and water conservation and transportation. A GE project uses cameras in hospital rooms … Continue reading
Posted in Ecommerce, Service Operations, Supply Chain Issues, Sustainability
Tagged Consumers, Ecommerce, Efficiency, Sustainable, Trends, Water
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Ebooks more expensive than paper ?
An article in the Wall Street Journal ( Dec 15, 2011) describes a decision by book publishers to dictate retail prices for ebooks, with retailers requiring permission before discounting. Given that used paper book prices are set by market trends, … Continue reading
Posted in Ecommerce, Global Contexts, Service Operations, Supply Chain Issues
Tagged books, Ecommerce, Global, regulation, Service, software, Supply Chain
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Using security cameras to fine tune retail assortment and displays
An article in Bloombergbusinessweek (Dec 19, 2011) describes the use of security camera video data to track consumer flows within Montblanc’s retil stores, with software by Retailnet enabling adjustments that increased sales 20 %. Given that individual tracking of customer … Continue reading
Posted in Ecommerce, Operations Management, Service Operations, Supply Chain Issues
Tagged cameras, Ecommerce, Efficiency, Infrastructure, Inventory, realtime, Retail
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Toygaroo – the “Netflix of Toys” ?
Toygaroo (http://www.toygaroo.com) is a Netflix like service for children’s toys. parents sign up for three different levels of service (4, 6 or 8 toys outstanding) and pay a monthly fee. All shipping is through federal Express and is free to … Continue reading
Posted in Ecommerce, Operations Management, Service Operations, Supply Chain Issues
Tagged Consumers, Coordination, Cost, Ecommerce, free shipping, Service, Supply Chain
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Higher taxes for ebooks than books in Europe
An article in the New York Times (Dec 2, 2011) describes the classification of ebooks as a service in Europe, thus facing sales taxes close to 20% vs a tax close to 5% for paper books. In addition, books a … Continue reading
Posted in Ecommerce, Global Contexts, Service Operations, Supply Chain Issues
Tagged competition, Consumers, Coordination, Cost, Ecommerce, Global, regulation, Supply Chain, tax
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Expiring Lipitor patent, supply chain impact
An article in the Wall Streeat Journal (Nov 22,2011) describes a plan by Pfizer to sell Lipitor (a cholesterol reducing drug) direct to consumers once its patent expires on Nov 30. Health care plans that have contracted to sell Lipitor … Continue reading
Posted in Ecommerce, Operations Management, Supply Chain Issues
Tagged Consumers, Cost, manufacturing, regulation, Retail, Service, Supply Chain
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Making brick and mortar stores like ecommerce sites
An article in bloombergbusinessweek (Nov 14, 2011) decribes worries by retailers regrading an increase in informed focused consumers, a decrease in impulse shopping, and steps to compensate. Pacific Sunwear offers iPads to salespeople to assist consumers with possible clothing combinations, … Continue reading
Posted in Ecommerce, Service Operations, Supply Chain Issues
Tagged Consumers, Ecommerce, Retail, Supply Chain
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Borders bookstore operations and its trajectory to extinction
An article in bloombergbusinessweek (nov14, 2011) describes supply chain choices by Borders bookstores in its path to extinction. The company’s origins and growth were fueled by careful title sales tracking and inventory management, but its merger with Waldenbooks created an … Continue reading
Posted in Ecommerce, Operations Management, Service Operations, Supply Chain Issues
Tagged bookstore, Capacity, competition, Growth, Infrastructure, Retail, Variety
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Barnes & Noble swapping book space for e-readers
A Wall Street Journal article (Oct 29, 2011) describes a plan by Barnes & Noble to double the square feet devoted to e-readers to 2000 sq ft in a 26,000 Sq ft store. The space will be freed up by … Continue reading
Posted in Ecommerce, Operations Management, Service Operations, Supply Chain Issues
Tagged competition, Consumers, Cost, Demand Surge, Design, disruption, Ecommerce, Retail
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