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Tag Archives: Retail
Reducing design elements to improve supply chain performance at Lego
An article in Bloombergbusinessweek (Dec 19,2011) describes Lego’s decision to outsource themeparks, sell the entertainment division and decrease the number of design elements available to designers from 12,900 to 7,000. The company describes each new element as creating both mold … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged Cost, Design, Efficiency, Retail, Service, Suppliers, Supply Chain
2 Comments
Using security cameras to fine tune retail assortment and displays
An article in Bloombergbusinessweek (Dec 19, 2011) describes the use of security camera video data to track consumer flows within Montblanc’s retil stores, with software by Retailnet enabling adjustments that increased sales 20 %. Given that individual tracking of customer … Continue reading
Posted in Ecommerce, Operations Management, Service Operations, Supply Chain Issues
Tagged cameras, Ecommerce, Efficiency, Infrastructure, Inventory, realtime, Retail
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Managing retail customer queues to decrease dissatisfaction
An article in the Wall Street Journal (Dec 8, 2011) describes retail queues and consumer perceptions of waiting time. While a single queue is mathematically ideal as an approach to decrease average wait times, consumers perceive any waiting time greater … Continue reading
Posted in Operations Management, Service Operations
Tagged Consumers, Cost, Design, queues, Retail, Service, Supply Chain
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Private Label growth in US grocery retail and branded goods impact
An article in Bloombergbusinessweek (Nov 28,2011) describes grocery retailers like Safeway and Kroger rejuvenating private label products for antibiotic free meat, frozen pizza, pasta etc. Consultants such as Mckinsey estimate that 75% of customers who try private label brands are … Continue reading
Posted in Operations Management, Supply Chain Issues
Tagged competition, Consumers, Cost, grocery, Loyal Customers, private label, Retail, Supply Chain
18 Comments
Expiring Lipitor patent, supply chain impact
An article in the Wall Streeat Journal (Nov 22,2011) describes a plan by Pfizer to sell Lipitor (a cholesterol reducing drug) direct to consumers once its patent expires on Nov 30. Health care plans that have contracted to sell Lipitor … Continue reading
Posted in Ecommerce, Operations Management, Supply Chain Issues
Tagged Consumers, Cost, manufacturing, regulation, Retail, Service, Supply Chain
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Making brick and mortar stores like ecommerce sites
An article in bloombergbusinessweek (Nov 14, 2011) decribes worries by retailers regrading an increase in informed focused consumers, a decrease in impulse shopping, and steps to compensate. Pacific Sunwear offers iPads to salespeople to assist consumers with possible clothing combinations, … Continue reading
Posted in Ecommerce, Service Operations, Supply Chain Issues
Tagged Consumers, Ecommerce, Retail, Supply Chain
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Topitop – the “Andean Zara” in Peru ?
A Wall Street Journal article (nov 14, 2011) describes the growth in the middle class from 41% to 51% of the population in the last decade in Latin America. Defined as people earning 45 % to 70% of the per … Continue reading
Borders bookstore operations and its trajectory to extinction
An article in bloombergbusinessweek (nov14, 2011) describes supply chain choices by Borders bookstores in its path to extinction. The company’s origins and growth were fueled by careful title sales tracking and inventory management, but its merger with Waldenbooks created an … Continue reading
Posted in Ecommerce, Operations Management, Service Operations, Supply Chain Issues
Tagged bookstore, Capacity, competition, Growth, Infrastructure, Retail, Variety
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Fair trade usa vs fair trade international – flexibility or selling out ?
An article in bloombergbusinessweek (Nov 7,2011) describes a decision by the Fair Trade USA group to break away from Fair Trade International and enable growth of large OEMs and retailers. This requires permitting fair trade labels on chocolate bars that … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues, Sustainability
Tagged Consumers, Cost, Fair Trade, Global, Retail, Suppliers, Supply Chain
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Barnes & Noble swapping book space for e-readers
A Wall Street Journal article (Oct 29, 2011) describes a plan by Barnes & Noble to double the square feet devoted to e-readers to 2000 sq ft in a 26,000 Sq ft store. The space will be freed up by … Continue reading
Posted in Ecommerce, Operations Management, Service Operations, Supply Chain Issues
Tagged competition, Consumers, Cost, Demand Surge, Design, disruption, Ecommerce, Retail
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Global Supply Chain Musings 