Tag Archives: Quality

Plan to tighten Clean Air Rules abandoned

A New York Times article (Sept 2, 2011) desctibes a plan to abandon improving air quality rules to reduce smog causing chemicals, thus moving to a relaxed standard set in 2008.  Worries about the impact of this new legislation on … Continue reading

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China’s new products – high end pearls using high tech methods

A New York Times article (August 1, 2011) describes fine pearls being developed in China to compete with Tahitian pearls, but at 10-15 % of the price.   Using proprietary technology and custom equipment to sort pearls enables the Chinese firms … Continue reading

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Product package size and associated potential liability

A Wall Street Jorunal article (28 July 2011) describes a lawsuit in Las Vegas against generic manufacturers of propofol used in colonoscopy.  The manufacturers sold 50 milliliter bottles that could be used for at least two procedures.  However, labels on … Continue reading

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Toyota’s quality focus and slow response ?

A recent report, written by respected outsiders, but commissioned by Toyota, claims that the attributes of stability and predictability, that create quality products, may be to blame for the slow response to customer complaints regarding brake pads or sudden unintended … Continue reading

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Upgradeable Cars – using software to improve performance

A New York Times article (January 30, 2011) describes the role of software upgrades to improve car performance. Several trends – cars being held on for longer periods by customers, increased use of computer technology to improve performance of cars, … Continue reading

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Global Trade Rules and Remanufactured Products

A Wall Street Journal article (January 24, 2011, A3) describes efforts by US manufacturers to press for changes in laws in China, Japan and Brazil that ban or restrict the import of used medical equipment. Manufacturers claim that rising commodity … Continue reading

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Temporary Stores by Toys R Us for the Holiday Season

A Wall Street Journal article (September 15,2009) describes a plan by Toys R Us to open 350 temporary stores that will stay open during the holiday season and then shut down.  The stores will be smaller and will carry the … Continue reading

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Baristas at Starbucks – “No More than two Drinks”

A Wall Street Journal article (Oct 13,2010) reports current plans at Starbucks to improve the quality of drinks by making them fresher. The new process cuts batching – requiring milk be frothed separately for each order. It also restricts barista to … Continue reading

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