Tag Archives: Loyal Customers

GM’s approach to meeting the 35.5 mpg fleet average

A Wall Street journal article (February 7,2011) describes a plan by General Motors to offer eAssist – a system consisting of a lithium battery pack and a motor – across all models. This system is expected to increase mpg by … Continue reading

Posted in Operations Management, Supply Chain Issues, Sustainability | Tagged , , , | Leave a comment

Retailer Barneys and Designer brand Prada Disagree

A Wall Street Journal article (5 February 2011) describes a proposal by Prada to lease space from the Barney’s retail store and manage its inventory and pricing.  This proposal was rejected by the retailer, that prefers to attract customers to … Continue reading

Posted in Collaboration, Operations Management, Service Operations | Tagged , , , | Leave a comment

Adjusting the Supply Chain for Girl Scouts Cookies

A Wall Street Journal article (January 27,2011) describes changes being made to girl scout cookie supply chains to improve profits. First – variety is being cut to focus on just six SKUs which are estimated to save a penny per … Continue reading

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged , , , , | Leave a comment

Tod’s – “A Shoemaker that walks”

The New York Times (Oct 8,2010) reported on Tod’s an Italian shoemaker that has maintained manufacturing in Italy, and does all of its design and development based on the founding family’s instinct for comfortable design. The company focuses on its … Continue reading

Posted in Global Contexts, Operations Management, Supply Chain Issues | Tagged , , , | Leave a comment