Tag Archives: Lean

Lean increases productivity and profits at Harley Davidson’s York plant

An article in the Wall Street Journal (September 21, 2012) describes the transformation of Harley Davidson’s plant in York, PA, from 41 buildings to 1, with workforce cut by 50 %, using 10 % temporary labor but with an operating … Continue reading

Posted in Operations Management, Supply Chain Issues | Tagged , , , , , , , | 26 Comments

Incorporating Manufacturing efficiency in Japanese farms using IT

An article in the Wall Street Journal (January 18, 2011, page B5) describes the head of a Japanese commercial farm who uses information technology to optimize his farm’s output. The article describes the use of sensors to monitor temeprature, soil … Continue reading

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Baristas at Starbucks – “No More than two Drinks”

A Wall Street Journal article (Oct 13,2010) reports current plans at Starbucks to improve the quality of drinks by making them fresher. The new process cuts batching – requiring milk be frothed separately for each order. It also restricts barista to … Continue reading

Posted in Operations Management, Service Operations | Tagged , , , | 1 Comment