Category Archives: fairness

Are apparel brands responsible for minimum wage levels in Bangladesh?

Posted on November 6, 2023 by aviyer2010

An article in the Wall Street Journal (November 6, 2023) titled “The Workers who make your clothes want higher pay. Who should pay up?” describes the demand by workers in Bangladesh for higher wages, $205 per month, as against the … Continue reading →

Posted in competitiveness, Cost, fairness, manufacturer | Tagged , , , , | Leave a comment

Smartphone ordering and long lines at Starbucks

Posted on January 27, 2017 by aviyer2010

An article in CNN Money (http://money.cnn.com/2017/01/27/investing/starbucks-long-lines-mobile-ordering-earnings/index.html) describes customer adoption of the Starbucks app to order and pay, but the consequent long wait to get their drinks.  The company expects over 30% of the orders at stores to move to mobile … Continue reading →

Posted in Capacity, Ecommerce, fairness, Operations Management, ordering, queue, Service Operations, Starbucks, technology, Uncategorized | Tagged | 20 Comments