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Monthly Archives: January 2013
Aravind Eye Hospital’s “maximize patients” to reduce costs strategy
An article in the New York Times (January 17, 2013) describes the Aravind Eye Hospital in India, where patients pay whatever they can afford but are provided high quality care regardless of payment. While a patient with no money might … Continue reading
Posted in Global Contexts, Operations Management, Service Operations
Tagged Capacity, Consumers, Cost, Global, Low Margins, Service, Supply Chain, Sustainable
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Regulate sulphur content of ship fuels or offer more incentives in Hong Kong?
An article in Bloombergbusinessweek (January 14,2013) describes the low sulphur content fuel (0.5 percent sulphur), which is 14% of permissible limits, used by the Maersk shipping line. The Hong Kong port offers a 50% reduction in port costs, but that … Continue reading
How can garment factory fires be prevented by retailers ?
An article in the New York Times (December 10,2012) describes the fires that have killed 400 people in two fires, one each in Bangladesh and Pakistan. The Bangladesh supplier was dropped by Walmart for not passing audits, but made the … Continue reading
Posted in Global Contexts, Operations Management, Service Operations, Supply Chain Issues
Tagged Apparel, Bangladesh, Global, responsibility, retailer, supplier, Supply Chain
1 Comment
Who is responsible for preventing apparel factory fires in Bangladesh?
An article in the New York Times (December 29, 2012) describes the struggle between apparel retailers who outsource manufacturing to factories in Bangladesh, labor advocates and the government. While the $37 a month wage rate makes Bangladesh an attractive sourcing … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged Cost, Global, manufacturing, mgmt5612020, Outsourcing, regulation, Risk, Suppliers, Supply Chain
55 Comments
Same day delivery options, pricing and retail competition
An article in the New York Times (December 28,2012) describes same day delivery options offered by stores to compete with Amazon. For $ 5, Ebay Now offers delivery options to coffee shops, homes etc same day. Amazon offers same day … Continue reading
Posted in Ecommerce, Operations Management, Service Operations
Tagged Capability, competition, Consumers, Cost, Ecommerce, Retail, Service, Supply Chain, transport
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Apple’s increased oversight of global supply chains and impact
An article in the New York Times (December 28,2012) describes Apple’s hiring of over 30 people in their social responsibility unit, alliances with employee advocacy groups like the Dutch Sustainability Trade Initiative and pressure on suppliers to comply with fair … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged Capability, Collaboration, Cost, Global, manufacturing, Outsourcing, Risk, Suppliers, Supply Chain
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Planning Recommendations to the New York Governer following hurricane Sandy
An article in the New York Times (January 4,2013) describes recommendations by two committees examining planning before and improving performance after a disaster strikes. The recommendations include building local fuel stockpiles, requiring some gas stations have generators that can assist … Continue reading
Posted in Operations Management, Service Operations, Supply Chain Issues
Tagged Capability, Cost, Demand Surge, disruption, Retail, Risk, Supply Chain, Sustainable
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Coexisting roles for humans and robots
An article in Bloombergbusinessweek (December 17,2012) describes a future where robots coexist with humans to deliver productivity gains. The 64 robots working with 330 humans at Quiet Logistics shows humans doing complex tasks and robots moving material. Given the increased … Continue reading
Posted in Global Contexts, Operations Management, Supply Chain Issues
Tagged China, competition, manufacturing, robots, US
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Achtar drug price rise from $50 to $28,000 and impact
An article in the New York Times (December 30, 2012) describes the rise in price for a vial of the anti-inflammatory drug Achtar from $50 to $28,000. But patients who cannot pay given the drug free. The drug is off … Continue reading
Posted in Service Operations, Supply Chain Issues
Tagged Consumers, Cost, drugs, Global, manufacturing, Margins, regulation, Risk, Supply Chain
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Ramp up delays for inexpensive Indian tablet, or infeasible plans?
An article in the New York Times (December 30,2012) describes delivery delays for the $40 tablet promised by Datawind, a Canadian company trying to grow electronics manufacturing in India. With fewer than 10,000 units shipped instead of the promised 100,000, … Continue reading