Tag Archives: Service

Should broadband providers be permitted to charge by usage?

An article in the New York Times (June 26, 2012) describes plans by some internet providers to use usage based pricing. Under this model usage for regular subscriptions will be capped or discounts provided for lighter usage. But content providers … Continue reading

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The supply chain impact of shutting down the Federal Helium stockpile

An article in the Wall Street Journal (August 11, 2012) describes a plan to shut down crude helium reserves currently held by the US government that satisfy 33% of the world demand. Given that US pricing focuses on covering debt … Continue reading

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Boeing’s delivery delays, airline order cancellations and profit impact

An article in the Wall Street Journal (August 24, 2012) describes a decision by Quantas Airlines to cancel orders for 35 Dreamliner airplanes. Delivery delays meant that the promised 20% fuel efficiency and 30 % lower maintenance costs did not … Continue reading

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Can coordination of health care save 30 % of costs ?

An article in the New York Times (May 23, 2012) describes an effort by UCLA’s Health System to save 30% of costs by coordinating the hospital, patient, doctors and health insurers. These reductions will come from decreasing the number of … Continue reading

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Samsung and Sony attempt to enforce their prices at retailers

A Wall Street Journal article (May 23, 2012) describes a move by Samsung and Sony to force retailers to sell at manufacturer recommended prices or risk consequences. These might include loss of financing to market new products or restricted supply. … Continue reading

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Target pulls Kindles from its stores in a spat with Amazon

An article in the New York Times (May 3,2012) describes a decision by Target to stop selling Amazon’s Kindles in its stores. The article describes worries by Target that “showrooming” – a practice of scanning items in the store to … Continue reading

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Why did Amazon.com decide to provide Harry Potter e-books free ?

An article in the Wall Street Journal (May 11,2012) describes a decision by Amazon.com to provide Harry Potter e-books free to libraries, while paying book publishers the wholesale price. The article argues that Amazon will obtain profits from other purchases … Continue reading

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Toys “R” Us retailing challenges – competitor impact

An article in the New York Times (April 7,2012) describes competitors to Toys”R” Us, and the resulting sales challenges. Target and Wal-Mart have slashed toy prices, with Wal-Mart allowing layaway. Amazon.com continues to be aggressive in the toys category while … Continue reading

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Service constraints abroad and market access impact

An article in the New York Times (April 10,2012) describes restrictions on flight paths for UPS in China, and the consequent service disruption due to bad weather. The lack of route flexibility thus impacts service guarantees offered by UPS. Given … Continue reading

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The potential impact of capping patient co-pay on drug prices

An article in the New York Times (April 12,2012) describes efforts to cap the patient co-pay amounts to shield them from he high cost of specialty drugs – that account for 1% of the units sold but 17 % of … Continue reading

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