Tag Archives: Retail

The competitive retail supply chain impact of online US sales tax collection requirements

An article in the Wall Street Journal (April 22,2013) describes the proposed impact of a Senate bill requiring online retailers to collect sales taxes based on buyer location. The goal is to level the playing field for brick and mortar … Continue reading

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged , , , , , , , | Leave a comment

Why did J.C.Penney’s stable pricing not work ?

An article in the New York Times (April 14,2013) describes the consumer experience at retailers such as J.C.Penney and the need to enjoy the sale and anchor the value of product sold. J.C.Penney’s attempt to reduce sale items, reduce average … Continue reading

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged , , , , , , , , | 1 Comment

McDonalds “dual point” service approach and impact

An article in the Wall Street Journal (April 11,2013) describes a new “dual point” service system that replaces the single point cashier assisted delivery. Under the new system, customers pay, receive an order number and walk over to the other … Continue reading

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged , , , , | Leave a comment

Can “Droptags” reduce damage processing costs ?

An article in the SupplyChainDigest(http://www.scdigest.com/ontarget/13-02-13-1.php?cid=672) describes a Droptag – a device developed by Cambridge Consultants consisting of a battery, bluetooth transmitter, accelerometer and memory chip to monitor whether packages have been dropped or mishandled. Upon delivery, the customer could detect … Continue reading

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged , , , , , | 1 Comment

Is “Punk” the fashion trend ?

An article in the Financial Times (March 3,2013) describes the influence of the announcement of the “Punk” theme for the Metropolitan Museum’s Costume Institute’s exhibition. Jimmy Choo’s handcuff bag with key, Cesare Casadei’s blade heeled shoe, Versace’s “Vunk” featuring heavy … Continue reading

Posted in Global Contexts, Operations Management, Supply Chain Issues | Tagged , , , , , , , , | Leave a comment

A move from “just in time” to “just in case” supply chain designs ?

An article in the New York Times (February 12,2013) describes claims that the number of distribution centers to satisfy US demand has increased from two to seven, as retailers demand quick deliveries wile cutting their own inventories. In addition, rising … Continue reading

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged , , , , , , | 13 Comments

The 340B discount drug program and supply chain leakage

An article in the New York Times (February 12, 2013) describes problems with the 340B drug program that requires pharmaceutical companies to provide 20 to 50 % discount to hospitals treating low income and uninsured patients and accounts for about … Continue reading

Posted in Global Contexts, Operations Management, Supply Chain Issues | Tagged , , , , , , , , | Leave a comment

Supply Chain Transparency for apparel by Bruno Pieters in honestby

The fashion apparel store (http://www.honestby.com) by Bruno Pieters promises to provide a full description of the supply chain associated with the garment including prices paid at each stage, material details etc. An example look at a 100% silk short sleeved … Continue reading

Posted in Global Contexts, Operations Management, Supply Chain Issues | Tagged , , , , , , | 2 Comments

Same day delivery options, pricing and retail competition

An article in the New York Times (December 28,2012) describes same day delivery options offered by stores to compete with Amazon. For $ 5, Ebay Now offers delivery options to coffee shops, homes etc same day. Amazon offers same day … Continue reading

Posted in Ecommerce, Operations Management, Service Operations | Tagged , , , , , , , , | Leave a comment

Planning Recommendations to the New York Governer following hurricane Sandy

An article in the New York Times (January 4,2013) describes recommendations by two committees examining planning before and improving performance after a disaster strikes. The recommendations include building local fuel stockpiles, requiring some gas stations have generators that can assist … Continue reading

Posted in Operations Management, Service Operations, Supply Chain Issues | Tagged , , , , , , , | Leave a comment