Category Archives: Service Operations

The impact of Airbus’s “asset value guarantees” for the Airbus 340

Posted on December 9, 2013 by aviyer2010

An article in Bloombergbusinessweek titled “Airbus May Need a Plaid Jacket” (December 9,2013) describes asset value guarantees that Airbus provided for buyers of the A 340 – which promised to compensate buyers of resale values were below a specified level. … Continue reading →

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Amazon’s drone delivery plans within 30 minutes

Posted on December 7, 2013 by aviyer2010

An article in Bloombergbusinessweek (December 9,2013) titled “Why Amazon’s Going Up in the Air”, describes the announcement of plans to use drones to deliver individual items to customers within 30 minutes of placing their order. The range of these drones, … Continue reading →

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Should independent bookstores sell Amazon’s Kindles ?

Posted on November 7, 2013 by aviyer2010

An article in the New York Times titled “An Offer from Amazon to its Most Bitter Rivals” (November 7,2013) describes an offer by Amazon to independent bookstores to sell Kindles in return for one of two options – a 6% … Continue reading →

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Traditional vs transparent Pharmacy Benefit Management companies

Posted on November 5, 2013 by aviyer2010

An article in Fortune magazine titled “Painful Prescription” (October 28,2013) describes a traditional pharmacy benefit manager (PBM), Express Scripts and a transparent PBM, Envision Pharmaceutical Services. Transparent PBMs charge a fixed fee for processing prescriptions while traditional PBMs make money … Continue reading →

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Burning wood with coal to comply with EPA emissions rules

Posted on November 5, 2013 by aviyer2010

An article in the New York Times titled “Power plants try burning wood with coal to cut carbon emissions” (November 4, 2013), describes the use of sawdust and wood chunks along with coal to reduce carbon emissions in US power … Continue reading →

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France’s inconsistent rules regarding retail store operating hours

Posted on November 5, 2013 by aviyer2010

An article in the Financial Times titled “France retailers battle restrictive opening hours (November 4,2013) describes rules that permit garden centers, furniture and food stores to be open until 1 pm on Sundays but does not permit do-it-yourself and department … Continue reading →

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Can Uber be a hyper-local logistics provider ?

Posted on September 23, 2013 by aviyer2010

An article in Fortune magazine (October 7,2013) describes the capability of Uber, the taxi app software provider whose main capability rests on the algorithms that enable its drivers to remain utilized by matching the dynamics of the spatial demand and … Continue reading →

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Can Instacart’s no inventory solution to grocery delivery work ?

Posted on September 21, 2013 by aviyer2010

An article in AllThingsD (http://allthingsd.com/20130917/with-webvans-implosion-as-cautionary-tale-instacart-slowly-begins-to-expand-starting-with-chicago/) describes a grocery delivery in San Francisco and Chicago offered by Instacart (https://www.instacart.com/faq), with no warehouses but with delivery from existing grocery retail stores. The company charges $3.99 for orders exceeding $35 with delivery in … Continue reading →

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Lulemon’s CEO’s blame on supply chain issues for poor performance a stretch ?

Posted on September 16, 2013 by aviyer2010

An article in the Wall Street Journal (September 12, 2013) describes a conference call in which Lululemon’s CEO blamed supply problems associated with Luon, a stretch fabric that was the cause of see through black yoga pants that had to … Continue reading →

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Sarin antidote stockpiles, supply problems and extension of expired drugs

Posted on September 16, 2013 by aviyer2010

An article in the Wall Street Journal (September 13, 2013) describes supply problems for antidotes for Sarin due to manufacturing issues, that result in less than the stated dosage, in prefilled syringes made by Pfizer. The impact is possible erroneous … Continue reading →

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